Q:  Do you ship internationally?

A: Yes! Banter King now ship internationally, please refer to our Shipping/Delivery section for more information.  

 

Q: How long will it take to ship my order?

A: We aim to process all deliveries within 48 hours (excluding weekends and bank holidays) from time of purchase. Once processed:

  • We aim to deliver to Europe in 1-3 weeks 
  • We aim to deliver to the rest of the world in 1-3 weeks

 

Q: Can I track my order? 

A: We do not provide a tracking service at this current time. Alternatively, we can send out replacement products. just send an email to: info@banterking.com! 

 

Q: I have received the wrong product, what can be done?

A: Please email us with the order ID number: info@banterking.com

 

Q: My order is damaged upon receiving it, what can I do?

A:  All our mugs a packaged and protected, which means there would rarely be any damages. However, in the rare case your mug is damaged or smudged due to human error, please email: info@banterking.com

 

Q: Do you offer priority shipping?

A: We currently offer standard shipping and are working on creating a priority shipping option!

 

Q: What size mugs do you offer?

A: All our mugs are 11oz ceramic.

 

Q: Are your mugs dishwasher safe?

A: Yes, all of our mugs are dishwasher safe.