Q: Do you ship internationally?
A: Yes! Banter King now ship internationally, please refer to our Shipping/Delivery section for more information.
Q: How long will it take to ship my order?
A: We aim to process all deliveries within 48 hours from time of purchase. Once processed:
- We aim to deliver to Europe in 3 to 7 working days
- We aim to deliver to the rest of the world in 5 to 7 working days
Q: Can I track my order?
A: We do not provide a tracking service at this current time. Alternatively, we can send out replacement products. just send an email to: email@example.com!
Q: I have received the wrong product, what can be done?
A: Please email us with the order ID number: firstname.lastname@example.org
Q: My order is damaged upon receiving it, what can I do?
A: All our mugs a packaged and protected, which means there would rarely be any damages. However, in the rare case your mug is damaged or smudged due to human error, please email: email@example.com
Q: Do you offer priority shipping?
A: We currently offer standard shipping and are working on creating a priority shipping option!
Q: What size mugs do you offer?
A: All our mugs are 11oz ceramic.
Q: Are your mugs dishwasher safe?
A: Yes, all of our mugs are dishwasher safe.